If you need to modify your order, please contact us as soon as possible. While we cannot guarantee changes after an order is placed, we will do our best to accommodate your request if the order has not yet been processed or shipped.

Contact us HERE or email directly:

sarah@bombaby.co.uk

• We aim to process all standard orders within 1-2 days of them being placed.
• Once your order has been processed by our team, your tracking details will be sent in a confirmation email once your item has been dispatched.
• Estimated delivery time depends on the method of shipping chosen at checkout.
• Speedy standard and Express orders are processed on the same working day.
• Orders placed on Saturday/Sunday will be processed the next Monday; the same goes for bank holidays.

We accept various payment methods, including all major credit and debit cards, PayPal, Clear Pay, Apple Pay and other secure payment options.

All transactions are processed securely to ensure your personal information is protected.

Why, of course!

Simply add a note to your order (in the cart), or select 'Gift Wrap' (£3.95) if you want something a little bit more special.

Don't forget to leave a personalised message!

All of our gift wrapped items include one of our exclusive Bombaby greeting cards and beautiful neon ribbon.

All customs duties and taxes are the responsibility of the customer. Charges are determined by the customs office of the destination country.

If an item is disposed of by the courier due to non-payment of customs fees, sadly we cannot send a replacement or issue a refund.

All returns need to be sent back to us within 14 days.

Once the order has been received and inspected, refunds are usually processed within 2-4 days of the receipt of the item back at Bombaby HQ.

It can then take several working days for the refund to show on your bank statement.

Please not: it can take up to ten days for your bank to process and show the refund on your statement after we have initiated it our end, so please be patient.

Due to our commitment to small-batch, exclusive production, some items may not be restocked once sold out. However, we often introduce similar designs and products. We recommend subscribing to our newsletter or following us on social media for updates on new arrivals and restocks.

Each Bombaby item is handcrafted using traditional hand-block printing techniques. These artisanal methods ensure that no two pieces are identical, offering you a truly unique product. Variations in patterns and colours are natural characteristics of this process and are not considered defects.

Read more about how we make our products here.

To maintain the beauty and durability of your Bombaby items, follow the care instructions provided with each product.

Gentle handling and proper care will ensure that your handcrafted pieces remain in excellent condition for years to come.

As our block print fabrics are made with azo free dyes, we recommend avoiding the use of harsh chemicals when cleaning.

Colours may fade over time.

Every Bombaby piece is lovingly crafted by our artisan partners in Jaipur, India. We see our workshop team not just as colleagues, but as valued partners and friends.

Abdul, our production partner, has become a close friend over the years, and our connection with the team goes far beyond business - we visit regularly to work alongside them, understand their craft, and ensure that every piece is made with care and respect.

Our artisans are highly skilled and are paid fairly, in line with industry standards. They receive overtime pay for any weekend work, as well as holiday pay and time off for religious festivals. We are committed to ethical production, creating in small batches to ensure that there is never undue pressure placed on our team.

Supporting traditional craftsmanship is at the heart of Bombaby, and we are incredibly proud to work with artisans who bring centuries-old techniques to life in every product we offer.

Sustainability is woven into everything we do at Bombaby. We believe that thoughtful, responsible production is the key to creating beautiful things without unnecessary waste.

• Fabric printed to order: We only print what we need, reducing excess and ensuring every piece has a purpose.
• Offcuts transformed: Instead of discarding fabric remnants, we turn them into our signature block print dust bags (designed for forever keeping) and fun, colourful scrunchies.
• Eco-conscious shipping: Whenever possible, we combine shipments with our partners and suppliers in Jaipur to reduce our carbon footprint.
• A tree for every order: We plant a tree for every order placed, helping to offset emissions and give back to the planet.
• Recycled and reusable packaging: Our boxes are made from recycled Kraft cardboard, and both our tissue paper and ribbon are eco-friendly choices. We even repurpose the packaging used in transit from India, avoiding unnecessary waste. We encourage you to recycle, reuse, or repurpose your Bombaby packaging, giving it a second life.
• Rescue & repair: In our latest effort to be even more sustainable, we’ve introduced a repair and repurpose initiative. Instead of discarding damaged or faulty items, our in-house seamstress lovingly repairs them - because every Bombaby piece deserves a second chance, and they’re far too beautiful for landfill!

We know that sustainability is a journey, and we’re constantly looking for ways to do better. Every small choice adds up, and we hope that when you shop with us, you’ll feel good knowing that your purchase is part of a more conscious, thoughtful approach to fashion.

At Bombaby, we don’t follow the fast fashion calendar - we create at our own pace, with purpose and passion. While we have new stock arriving almost every week, thanks to our love for experimenting with new colourways, linings, and trims, we don’t believe in fleeting trends. Many of these variations come from our commitment to sustainability - using up surplus fabrics to create limited-edition pieces rather than producing waste.

That said, we’re just as dedicated to timeless design as we are to fresh newness. Some of our most-loved prints and products - like our best-selling Indian Tiger print - have been with us since we began in 2021, and we’re proud to keep them in stock for as long as you love them. Creating a new block print is a meticulous, time-honoured craft, so rather than chasing constant reinvention, we celebrate our archives - resurrecting beloved prints, reworking existing blocks, and ensuring that every piece we make has a story worth keeping.

Because our items are crafted in small, exclusive batches, we do sell out regularly - so if you see something you love, don’t wait too long! But rest assured, slow fashion is our philosophy, and we’re here to create pieces that are cherished across seasons, not just for a moment.

At Bombaby, print and colour are everything. They are the pulse of our designs, the essence of our aesthetic, and the reason our pieces stand out in a sea of sameness. Every single print, every pop of neon, every trim, piping, and stitch is designed in Rutland, personally curated by me, before being handcrafted by our artisan dream team in Jaipur.

Unlike mass-produced fashion, our prints are entirely bespoke. You won’t find them anywhere else - they aren’t picked from a supplier’s catalogue or replicated from trend forecasts. Each design is dreamed up with intention, then meticulously brought to life through the time-honoured art of hand-block printing. Even the smallest details, from the colour of a zip to the neon thread used for stitching, are thoughtfully chosen to create something truly special.

Because of this, no two Bombaby pieces are ever exactly the same. Each one carries the unique touch of the artisan who made it, a tiny variation in print placement, or a splash of ink that tells a story of its handcrafted journey. That’s what makes them so special - not just beautifully made, but exclusive, collectible, and utterly one-of-a-kind.

When you buy Bombaby, you’re not just choosing a product - you’re choosing a piece of wearable art, designed with love, crafted with soul, and made to be treasured.

We supply a very select handful of exclusive stockists in the UK, but we don't routinely offer trade accounts due to the nature of being a small-batch made and sustainably minded business.

To be considered for a trade account, please contact us directly for more details.

sarah@bombaby.co.uk